Privacy Policy

First Continental Construction LLC
Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

First Continental Construction LLC (“we,” “us,” or “our”) does NOT sell, rent, share, or disclose customer opt-in information, including mobile phone numbers and SMS consent records, to any third parties or affiliates for marketing or promotional purposes.

All SMS opt-in data, consent records, and communication preferences are kept strictly confidential and are used only to provide services directly requested by the customer.

1. Information We Collect

First Continental Construction collects the following types of information when you interact with our website, forms, or services:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Physical address

  • Project or service request details
    SMS consent is collected separately and includes disclosure language, timestamps, and source records.

Personal Information

  • Estimate and proposal details

  • Payment-related information when you request a quote or make a payment

Communication & Consent Data

  • SMS, email, and call opt-in records

  • Date, time, and method of consent

  • Communication preferences for SMS, email, and phone calls

Non-Personal Information

  • IP address

  • Browser type and device information

  • Website activity and usage analytics

  • Cookies and similar tracking technologies

Customer Interaction & Service Data

  • Inquiry and customer support records

  • Appointment and site visit details

  • Service history and customer feedback

2. How We Use Your Information

First Continental Construction uses the information we collect for the following purposes:

  • To provide, manage, and improve our construction and remodeling services

  • To prepare estimates, proposals, and project-related documentation

  • To process payments and manage billing transactions

  • To communicate with you regarding inquiries, site visits, appointments, project updates, and service-related notifications

  • To send SMS, email, or phone communications only based on your consent and preferences

  • To enhance website performance, functionality, and overall user experience

  • To maintain internal records related to customer interactions, project history, and service quality

  • To protect our systems, prevent fraud, and ensure security compliance

  • To store and manage communication preferences, opt-in records, and consent timestamps

3. SMS Messaging & Communication Compliance

Text Message Program Overview

First Continental Construction operates a text messaging program to communicate with customers regarding construction and remodeling services. Messages may include appointment reminders, site visit confirmations, estimate updates, project notifications, and customer support communications.

SMS Opt-In & Consent (REQUIRED DISCLOSURE)

Customers opt in to receive SMS messages by submitting their phone number through our website forms or booking forms and explicitly agreeing to receive text messages.

At the point of opt-in, customers are presented with the following disclosure:

“By submitting this form, you consent to receive SMS messages from First Continental Construction regarding appointments, estimates, project updates, and customer support.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for assistance.
Privacy Policy: https://firstcontinentalconstruction.com/privacy-policy”

SMS consent is not a condition of purchase and is collected separately from email or voice call consent. Consent checkboxes are not pre-checked.

For phone or written opt-ins, verbal or written consent is documented and recorded in compliance with TCPA requirements.

Message Purpose & Frequency

Messages are transactional and service-related. Message frequency may vary based on customer interaction, typically ranging from 1–5 messages per month, unless additional communication is required for active projects or customer requests.

Promotional or marketing messages are sent only when separate, explicit consent is provided.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message.
Upon opting out, you will receive a confirmation message and no further SMS messages will be sent unless you re-opt in.

Help & Support

Reply HELP to receive assistance, or contact us directly during normal business hours.

Carrier & Messaging Fees

Message and data rates may apply depending on your mobile carrier.
Carriers are not responsible for delayed or undelivered messages.

SMS Data Protection Statement

No mobile information, including phone numbers or SMS consent data, will be shared with third parties or affiliates for marketing or promotional purposes. SMS data may only be shared with trusted messaging service providers strictly for message delivery and operational support.

4. Information Sharing & Disclosure

First Continental Construction does not sell, rent, or trade your personal information to third parties.

We may share limited information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business and delivering services, including but not limited to:

  • Payment processing and billing services

  • Appointment scheduling and calendar management

  • CRM, automation, and customer communication platforms

  • SMS aggregators and messaging service providers solely for the purpose of delivering messages you have explicitly consented to receive

All service providers are contractually required to:

  • Maintain strict confidentiality

  • Use information only for authorized purposes

  • Implement appropriate security measures to protect your data

Legal & Regulatory Compliance

We may disclose information if required to do so by law or in response to:

  • Valid legal processes, subpoenas, or court orders

  • Law enforcement or regulatory requests

  • Actions necessary to protect our legal rights, safety, or property

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of company assets, customer information may be transferred as part of the transaction. In such cases, your personal data will remain protected under the terms of this Privacy Policy.

SMS Opt-In Data Protection

All of the above categories explicitly exclude text messaging originator opt-in data and consent records. Mobile phone numbers, SMS consent information, and messaging opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data may only be shared with messaging aggregators or service providers strictly for message delivery and operational support, in compliance with applicable laws and carrier requirements.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

First Continental Construction implements and maintains reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data during transmission and storage where applicable

  • Secure access controls and authentication mechanisms

  • Restricted access to personal data on a need-to-know basis

  • Regular system monitoring, security assessments, and updates

  • Employee training on data protection and confidentiality practices

  • Incident response and breach notification procedures in accordance with applicable laws

  • Secure backup systems and disaster recovery processes

While we take commercially reasonable steps to safeguard your information, no method of data transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we continuously work to protect your information.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Analyze website traffic and visitor behavior

  • Understand how users interact with our website

  • Remember user preferences and form submissions

  • Improve website performance, functionality, and user experience

  • Measure the effectiveness of marketing and service-related content

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain features or functionality of our website.

7. Your Rights & Choices

You have the right to:

  • Access, correct, or request deletion of your personal information

  • Request details about how we collect, use, and store your data

  • Opt out of marketing emails by clicking the “Unsubscribe” link in any email

  • Opt out of SMS communications at any time by replying “STOP”

  • Withdraw your consent for future communications without affecting prior lawful processing

  • Request a copy of your communication preferences and consent records

  • File a complaint with a relevant regulatory or supervisory authority if you believe your rights have been violated

To exercise any of these rights, please contact us using the information provided in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites or services for your convenience. First Continental Construction is not responsible for the privacy practices, content, or policies of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

This Privacy Policy applies solely to information collected directly by First Continental Construction.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs. Any updates will be posted on this page with a revised effective date.

If material changes are made, we will provide notice through our website or via email, where appropriate.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:

First Continental Construction
Phone: +1 3466324102
Email: [email protected]
Website: https://firstcontinentalconstruction.com/

By using our website, submitting forms, or engaging with our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Transform Your Home Today

From remodeling to pool construction, our expert team is ready to bring your dream project to life. Take the first step now and see your vision become reality.

First Continental Construction delivers expert remodeling, pool services, and general construction solutions. We turn homes into dream spaces with quality, care, and precision.

Contact Details

1511 Wippretch St, Houston, TX 77020, United States

+1 (346) 632-4102

Copyright 2026. First Continental Construction. All Rights Reserved.